Soi7 Privacy Policy — Your Personal Information, Fully Protected

Introduction & Scope

Soi7 Bet (referred to as "we", "us", or "Soi7") takes your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information. It applies to all users of the soi7.bet website and its associated mobile applications.

By registering with Soi7 or using our services, you are considered to have fully accepted the terms of this Privacy Policy. We are committed to notifying you in advance of any changes that affect your privacy.

What Information We Collect

Under Soi7's Privacy Policy, we may collect the following types of information:

• Personal Details: Your full name, date of birth, email address, and phone number.
• Identity Verification Information: National ID or passport details (for the KYC process).
• Financial Information: Payment method details, bank account information, or mobile banking credentials.
• Usage Data: How you use our website, which games you play, and when you log in.
• Device Information: IP address, browser type, operating system, and device information.
• Cookies & Tracking Data: Information collected through cookies, web beacons, and similar technologies.

We never collect unnecessary data without your consent. Soi7's Privacy Policy clearly ensures that every step of data collection is transparent and lawful.

Purpose of Data Use

Soi7 uses the information it collects for the following purposes:

• To create and manage your account and verify your identity.
• To process deposits and withdrawals and keep your financial transactions secure.
• To prevent fraud and comply with Anti-Money Laundering (AML) regulations.
• To provide customer support and resolve your issues promptly.
• To send you personalized promotions and offers (you can opt out at any time).
• For analytical purposes, to improve our services and develop new features.
• To meet legal obligations and satisfy regulatory requirements.

Under Soi7's Privacy Policy, we will not use your data beyond the purposes stated above. Should we ever need to use your data for a new purpose, we will seek your permission in advance.

Data Sharing & Third Parties

Soi7 never sells your personal information to third parties. However, in certain circumstances we may share data with trusted partners:

• Payment processors: With bKash, Nagad, or our banking partners to process transactions.
• Identity Verification Agencies: Licensed verification agencies as part of the KYC process.
• Legal Authority: Upon a court order or valid request from a government authority.
• Group Companies: Companies within Soi7's parent group, all of which adhere to the same privacy standards.

Every third party is bound by our strict confidentiality agreements and may not use your data for any other purpose.

Cookie Policy

Soi7 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: Essential for the website's core functionality — without these, the site will not work properly.
• Functional Cookies: Helps remember your preferences and settings.
• Analytical Cookies: To analyze user behavior and improve our services.
• Marketing Cookies: To show you relevant ads based on your interests (you can turn this off).

You can disable cookies at any time through your browser settings, though doing so may limit certain features.

Your Rights

Under Soi7's Privacy Policy, you have the following rights:

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your information be deleted.
• Right to Restrict Processing: You may request that we stop using your data for specific purposes.
• Right to Data Portability: You can receive your data in a structured, portable format.
• Right to Object: You may opt out of your information being used for marketing purposes.

To exercise any of the rights listed above, please contact our support team. We will respond to your request within 30 business days.

Data Protection Measures

Soi7 applies industry-standard security measures to keep your data safe. Our security framework includes:

• 256-bit AES encryption technology, the same standard used by banks and government agencies.
• Two-Factor Authentication (2FA) support.
• Regular security audits and penetration testing.
• 24/7 cybersecurity monitoring.
• Restricted Staff Access — only authorized personnel can access your data.
• Data backup systems and disaster recovery planning.

In the event of a data breach, we will notify affected users within 72 hours as required by law.

Data Retention Period

Soi7 does not retain your data longer than necessary. Our retention policy is as follows:

• Active Account Data: retained until the account is closed.
• Financial Transaction Records: retained for up to 5 years as required by law.
• KYC documents: retained for up to 5 years in accordance with regulatory requirements.
• Marketing communication data: deleted immediately upon withdrawal of consent.
• Logs & Usage Data: retained for up to 12 months.

International Data Transfers

As Soi7 is an international platform, your data may in some cases be processed on servers located in other countries. We do ensure that:

• International data protection regulations are followed when transferring information.
• Adequate safeguards are ensured before any data is transferred to third countries.
• All partners are contractually bound to uphold our privacy standards.

Policy Changes

Soi7 may update this Privacy Policy from time to time. If any significant changes are made, we will:

• We will post a prominent notice on the website.
• Registered users will be notified via email or SMS.
• We will notify you at least 30 days before any new policy takes effect.

Continued use of Soi7 following any changes will be taken as your acceptance of the updated policy. This Privacy Policy was last updated in 2026.

Contact Us

If you have any questions or concerns about our Privacy Policy, don't hesitate to reach out. Our dedicated privacy team is always ready to help.

• Email: support@soi7.bet
• Live Chat: Via the website's live chat option, available 24/7.
• Response Time: Typically within 24–48 hours.